Employment Opportunities - Career/jobs at Long Distance POST
Bilingual Customer service, Assistant Operations Manager,
PRODUCT MARKETING, Assistant Sales Account Manager
CAREERS at LDPOST
Established fast-growing company in Belmont, MA
Grow along with an existing telecom business
Get great conditions for professional growth
Join friendly and creative workplace
Employment Opportunities at Long Distance POST
Search our database of available jobs. Job location is Belmont, MA. If you see a job you are interested in, simply e-mail your resume to resume.
Support and grow along with an existing telecom business. While working for a small fast-growing company you will get great visibility and favorite
conditions for grow. We are currently seeking:
Manage a small group of customer service representatives. Apply knowledge of all
company products and features as well as a capability to troubleshoot and problem solve all types of issues.
Support and grow existing telecom business. Sales/product support/development to
existing and potential customers. Strong PC skills, excellent verbal and written communication, strong ability to build effective working relationships
with varied range of clients, ability to work independently. Bachelor's degree required.
BILINGUAL ENGLISH-RUSSIAN CUSTOMER SERVICE REPRESENTATIVE, HELP DESK
Provide responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of all
company products and features as well as a capability to troubleshoot and problem solve all types of issues. Perform other duties as assigned.
PRIMARY RESPONSIBILITIES:
Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
Enter credit memos and orders for customers
Issue and track work orders via telephone
Create reports and documents requiring resolution
Document suggestions for departmental changes and additions to policies and procedures
Maintain a high level of professionalism at all times
Perform other duties as assigned
REQUIREMENTS:
Associate/Bachelor degree or Customer Service background
HS will be considered with 1-2 years customer service experience
Bilingual English/Russian skills, knowledge of additional languages is a plus
Computer proficiency required
Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
Can represent our products with professionalism and a commitment to excellent service
Attention to detail and good follow through ability is desired
Provides responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of
all company products and features as well as a capability to troubleshoot and problem solve all types of issues.
PRIMARY RESPONSIBILITIES:
Manage a small group of customer service representatives
Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
Enter credit memos and orders for customers
Issue and track work orders via telephone
Create reports and documents requiring resolution
Document suggestions for departmental changes and additions to policies and procedures
Maintain a high level of professionalism at all times
Perform other duties as assigned
REQUIREMENTS:
Associate/Bachelor degree or Customer Service background. HS diploma will be considered with 1-2 years customer service experience
Bilingual English/Russian skills, knowledge of additional languages is a plus
Computer proficiency required
Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
Can represent our products with professionalism and a commitment to excellent service
Attention to detail and good follow through ability is desired
Proven record of providing excellent internal and external customer service
Long Distance Post LLC also offers you a great business opportunity. You can
become a Prepaid Calling Cards Affiliate and receive
6% commissions on sales made to your customers on our web site. We will offer a complete web page and instructions. All you will need to do is to let
other people know about our rates and services. You will be able to track all of your customers with web-based reports automatically updated in real time.
If you choose to buy calling cards in volume instead, you can receive much higher discounts on volume purchases.
You can also become a Long Distance Dial-1 Services Agent
and earn monthly residual commissions for all customers you signed up. Agents who dedicate themselves to these businesses are making $5000/month and
more. (Those are hard-working agents!)
Contact LDPOST support with questions about prepaid calling cards, prepaid phone cards, broadband IP phone, prepaid long distance, dial-around services, T1 lines, telecom
solutions for businesses,
prepaid mobile phones, phone cards for wireless phones, internet access.
Last modified: March 21, 2007
